Privacy Policy

A legal disclaimer

At Good Healthcare, we respect your privacy and are committed to safeguarding your personal information. This policy explains how we collect, use, and protect the data you share with us.

1. What We Collect

To provide our services, we may collect:

Basic Information: Name, contact details, and address.
Health and Support Information: Details related to your health or disability to personalise your care.
Service Information: Records of the services you use.
Payment Information: Details to process payments for our services.
Website Data: IP address and browsing activity on our website.

2. How We Use Your Information

We use your data to:

Provide and personalise services, such as counselling and group programmes.
Contact you about appointments and updates.
Process payments and manage accounts.
Improve our services and website.

3. Sharing Your Information

We will not share your personal information with third parties for marketing purposes. We may share your data:

With your consent, or as necessary to provide services.
With trusted third parties who assist us in operating our business (e.g., payment processors).
When required by law or to protect health and safety.

4. Data Security

We take reasonable steps to protect your information from loss, misuse, and unauthorised access. However, no system is entirely secure, and we cannot guarantee complete protection.

5. Your Rights

You have the right to:

Access the information we hold about you.
Correct or update any inaccurate data.
Request the deletion of your information (subject to legal requirements).
Withdraw your consent to our use of your data.

6. Cookies

Our website uses cookies to improve your experience. You can disable cookies in your browser settings, but this may limit some site functionality.

7. Changes to This Policy

We may update this policy from time to time. Any changes will be posted here with the updated effective date.

8. Contact Us

For questions or concerns, please contact us at:

Good Healthcare
Email: hello@goodhealthcare.com.au
Phone: 1800 GOODHC